Hi everyone,
I uploaded a new version of our enterprise app and wanted to deploy it to our devices. I went to Manage > Devices, selected the device, and ran the scan for apps action. It showed success. But when I checked under the device’s Applications, the old version is still installed and running.
Did I miss a step here, or does it take some time to update automatically?
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Quick check, did you replace the existing app or upload the new version as a separate app?
I added it as a new app. I can see it listed under the Enterprise Apps section, but the device still shows the old version.
Hi @tomas,
In this case, running a Scan for Apps action will only refresh the app inventory on the device, it doesn’t trigger an update. That’s why you are still seeing the older version installed.
Since you have uploaded the updated app as a separate app in the Apps tab, it won’t automatically replace the existing version unless it is explicitly deployed to the device.
You can proceed with either of the following:
If you would prefer a more seamless update experience moving forward, you can replace the existing APK in the app inventory instead, this allows automatic updates when the app is already distributed via Required Apps policy.
For more information, you can check out the help documentation on updating enterprise apps on Android devices.
Regards,
Sienna Carter
Hexnode UEM
Got it, that makes sense now. Thanks!
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