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boris

Discussion

12 hours ago

Unable to delete a Hexnode user because a device is assigned

I’m trying to delete a user from the Hexnode portal, but selecting Delete from the Actions menu doesn’t remove the user. I noticed there is still a device assigned to that user. Is that why the delete action is not…

12 hours ago

tommy

Discussion

12 hours ago

iPad VPP silent install prompts when Notes or other system apps are added as Required Apps

I’m setting up supervised iPads with Hexnode and trying to use VPP for silent app installation. The apps are free, licenses are assigned, and the password requirement for downloads is turned off. The issue is that the iPads still show…

12 hours ago

_janet

Discussion

1 day ago

Bulk change Windows local users from Administrator to Standard in Hexnode

Is there a way to roll out Windows local user role changes to all devices from a Hexnode policy? I can change a local account from Administrator to Standard from the Local Accounts section on each device, but I only…

Windows (397)

1 day ago

luke

Discussion

2 days ago

New iPhone not appearing in Hexnode ADE after ABM sync and shows “Profile Downloaded”

I’m trying to enroll a new iPhone in Hexnode. At first, enrollment failed because there weren’t enough licenses, so I added another license and tried again. Now the iPhone only says “Profile Downloaded — review the Settings app if you…

2 days ago

ren_ben

Discussion

2 days ago

iOS VPP app not auto-updating through Required Apps policy

We have an iOS Scanner app deployed through Hexnode as a required app. A newer version is available in the App Store, but devices are still showing the older installed version in the device Applications tab. The app is assigned…

App Management (454) iOS (426)

2 days ago

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mila_diaz

Discussion

2 days ago

Android kiosk mode: setting minimum volume, blocking vibrate, and avoiding “Swipe to open” lock screen

We’re using Android devices in kiosk mode and had a few questions about volume and lock screen behavior. 1. Is there a way to let users lower the ringtone/media volume but prevent them from going below a minimum level, like…

Android (568) Kiosk (274)

2 days ago

maevee

Discussion

2 days ago

Windows Autopilot policies associated in Hexnode not applying after enrollment

I associated policies with our Windows Autopilot configuration in Hexnode before enrolling a laptop. After the device completed Autopilot enrollment, none of those policies were applied. I tried running Scan Device after enrollment and also synced Autopilot again, but the…

Windows (397)

2 days ago

noor_k

Discussion

2 days ago

Apple ADE enrollment not prompting for Entra ID authentication during setup

We are moving from another MDM where newly purchased Apple devices automatically enroll during setup and users are prompted early in Setup Assistant to sign in with their Entra ID credentials. That sign-in also associates the device with the correct…

iOS (426) Microsoft Entra ID (15)

2 days ago

merlynn

Discussion

2 days ago

Google Messages stuck in “Almost There” setup loop on Android in kiosk mode

We manage a fleet of Android phones in Hexnode kiosk mode and need the devices to receive SMS verification codes through the SIM card. Google Messages works on some older devices, but on several Android 14+ devices it gets stuck…

App Management (454) Kiosk (274)

2 days ago

aurora

Discussion

2 days ago

iOS VPP app from Apple Business Manager fails to install when app installation restrictions are enabled

I assigned a WhatsApp license through Apple Business and tried deploying it to an iOS device through Hexnode, but the app installation action kept failing on the device profile. The app is available as a VPP app in Hexnode, so…

2 days ago

Welcome to Hexnode Connect!

Unable to delete a Hexnode user because a device is assigned

iPad VPP silent install prompts when Notes or other system apps are added as Required Apps

Bulk change Windows local users from Administrator to Standard in Hexnode

New iPhone not appearing in Hexnode ADE after ABM sync and shows “Profile Downloaded”

iOS VPP app not auto-updating through Required Apps policy

More From Hexnode

The Ultimate Guide to XDR (Extended Detection and Response)

Android kiosk mode: setting minimum volume, blocking vibrate, and avoiding “Swipe to open” lock screen

Windows Autopilot policies associated in Hexnode not applying after enrollment

Apple ADE enrollment not prompting for Entra ID authentication during setup

Google Messages stuck in “Almost There” setup loop on Android in kiosk mode

iOS VPP app from Apple Business Manager fails to install when app installation restrictions are enabled

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Welcome to Hexnode Connect!

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The Ultimate Guide to XDR (Extended Detection and Response)

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