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mo-chou

Discussion

17 hours ago

Supervised iOS devices cannot manually update due to software update restriction

Some of our supervised iOS devices are showing a restriction message when users try to update their software directly from the device Settings app. It looks like they are blocked from starting the iOS update manually. These devices are managed…

17 hours ago

pepijn

Discussion

2 days ago

Android kiosk Flutter app shows “failed host lookup” while other apps have internet

We have an Android device enrolled in Hexnode and locked down in kiosk mode. One Flutter app opens correctly, but anything that needs network access fails with a “failed host lookup” error. Chrome on the same device can open the…

2 days ago

ezekiel

Discussion

3 days ago

Disenroll action stuck in progress for offline devices

I started disenrollment for two smartphones, but the action has been stuck in progress since yesterday. Both devices are no longer actively checking in; one of them last checked in several weeks ago. Is there a way to remove these…

3 days ago

arthur

Discussion

3 days ago

Device stuck in Disenrollment Pending after disenroll - will the license be released?

I have a device that we are no longer going to use, and I want to unenroll it so we can enroll another device in its place. I already went to Manage, selected the device, and used Actions > Disenroll…

3 days ago

bram

Discussion

3 days ago

Google Workspace sync stopped after deleting original Android Enterprise admin account

Our Android Enterprise setup in Hexnode was originally configured using a Google Workspace admin account that no longer exists. That admin left the organization and the Google Workspace account was deleted. Since then, Google Workspace sync is not working anymore.…

3 days ago

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pepijn

Discussion

3 days ago

Android 14 scanner in kiosk mode does not show print app chooser popup

We have identical Hexnode kiosk policies deployed across our handheld scanners. On our Android 13 devices, tapping the print icon inside our app successfully brings up the native app chooser popup. However, on our newer Android 14 scanners, tapping that…

3 days ago

ace_98

Discussion

3 days ago

iPads not showing Remote Management during Apple Business Manager ADE enrollment

I’m enrolling a batch of iPads through Apple Business Manager and Hexnode. The devices were assigned to the Hexnode MDM server in ABM, then erased and reset. During setup, after connecting to Wi-Fi, I expected the iPads to detect the…

iOS (431)

3 days ago

haanaa

Discussion

3 days ago

Android Enterprise enrollment profile limit: unable to create or switch profiles

I’m testing Android Enterprise enrollment in Hexnode and ran into a profile limit. I currently have the default Android Enterprise enrollment profile and one custom Device Owner profile. When I try to create another enrollment profile, the portal says I…

Android (576)

3 days ago

richard_hank

Discussion

3 days ago

How can I wipe an iPad in Hexnode before assigning it to a new user?

I have an iPad enrolled in Hexnode that needs to be handed over to a new user. I want it to behave like a new device, with all previous user data, saved content, and settings removed. What is the right…

iPadOS (130) Remote Actions (76)

3 days ago

itsme_aoi

Discussion

4 days ago

Android work profile disappeared and device shows inactive in Hexnode

A personally owned Samsung Android device enrolled with a work profile suddenly lost all work apps. The Work tab/profile is no longer visible on the device, and the device shows as inactive in the Hexnode portal. The device was not…

Welcome to Hexnode Connect!

Supervised iOS devices cannot manually update due to software update restriction

Android kiosk Flutter app shows “failed host lookup” while other apps have internet

Disenroll action stuck in progress for offline devices

Device stuck in Disenrollment Pending after disenroll - will the license be released?

Google Workspace sync stopped after deleting original Android Enterprise admin account

More From Hexnode

The Ultimate Guide to XDR (Extended Detection and Response)

Android 14 scanner in kiosk mode does not show print app chooser popup

iPads not showing Remote Management during Apple Business Manager ADE enrollment

Android Enterprise enrollment profile limit: unable to create or switch profiles

How can I wipe an iPad in Hexnode before assigning it to a new user?

Android work profile disappeared and device shows inactive in Hexnode

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Welcome to Hexnode Connect!

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The Ultimate Guide to XDR (Extended Detection and Response)

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