We’ve got a bunch of Xiaomi tablets we’re trying to put into kiosk mode. I’ve configured the policy and pushed it into the devices. However, when we hit the Enable Kiosk Mode action from the Hexnode portal, nothing happens on the device. The kiosk only starts up after someone presses the power button on the device-end and swipes up.
Does anyone know how I can solve this problem and put the devices into kiosk mode?
18 Views
@eliiza , have you tried unlocking the device and doing the action. Perhaps the device needs to be unlocked for the kiosk to be activated?
No @timo-liam . I’ve tried that and it did not work even then.
@eliiza , the same thing occurred with my Xiaomi pads at work a couple weeks back. It’s super annoying.
Hey people, after some investigation we’ve found the cause of this issue. This behaviour is basically due to Xiaomi MIUI’s background restrictions. On Xiaomi devices, MIUI blocks apps from bringing screens to the foreground unless the permission “Display pop-up windows while running in the background.” is enabled. So, when the enable kiosk mode action is triggered from the portal, MIUI doesn’t allow the Hexnode app to open the kiosk interface automatically.
To resolve this, you’ll need to grant the Hexnode app this permission. For this, you need to enable USB debugging on the devices and execute the script below using ADB.
For Hexnode for Work app, use:
|
1 |
adb shell am start -n "com.miui.securitycenter/com.miui.permcenter.permissions.PermissionsEditorActivity" --es "extra_pkgname" "com.hexnode.mdm.work" |
For Hexnode UEM app, use:
|
1 |
adb shell am start -n "com.miui.securitycenter/com.miui.permcenter.permissions.PermissionsEditorActivity" --es "extra_pkgname" "com.hexnode.hexnodemdm" |
Once the permission is enabled, the device will enter kiosk mode automatically without any manual action.
Don't have an account? Sign up
