Can two kiosk policies be associated to a device in Hexnode?

Dorothy
expand collapsive

Is it possible to associate two policies with one device, where both policies have elements in “Kiosk Lockdown”? I have reasons that I need two policies.

All Replies

  • Avatar

    Grace Baker

    Hexnode

    Grace Baker

    Moderator

    Hey, Thanks for reaching out to us.

    Yes, you can associate multiple kiosk policies to a device. If the policies have contradicting configurations, please note that the most restrictive one will take effect on the device.
    For example, if one policy disables the power button and the other policy permits its usage, the button will remain disabled.

    Cheers!
    Grace Baker
    Hexnode MDM

  • Wrenley

    Wrenley

    Participant

    Wrenley

    Participant

    What happens if a single app and a multi app kiosk are applied to a device?

  • Avatar

    Thomas Specter

    Hexnode

    Thomas Specter

    Moderator

    Hi Wenley,

    Thank you for reaching out to us.

    If you add a single app kiosk and a multi app kiosk policy to your device, irrespective of which policy is applied when, the single app kiosk mode will effect on the device.

    This is because, a single app kiosk mode is treated as a more restrictive configuration than the multi app kiosk.

    Cheers!

    Thomas Specter
    Hexnode MDM

  • Avatar

    Aimi

    Participant

    Aimi

    Participant

    If two multi app kiosk policies are associated to a device with different apps configured in each policy, which apps will get actually be present inside the kiosk mode?

  • Chris Coleman

    Chris Coleman

    Hexnode

    Chris Coleman

    Moderator

    Hey Aimi,

    Thank you for reaching out to us!

    If two multi-app kiosk policies having different configurations are associated with an Android device, the effective configuration depends on the following factors:

    1. If both the kiosk policies have a different list of apps to be configured in the kiosk mode, both sets of apps will be present inside the kiosk mode. The app layout configured inside the last modified kiosk policy will be present on the first page(s) and the apps configured in the previous kiosk policies will be present on the following page(s).
    2. If the kiosk settings configured in both the kiosk policies are conflicting, the more restrictive setting out of the two will be effective in the device end.

    Hope this answers your query.

    Cheers!
    Chris Coleman
    Hexnode UEM