We would like to conduct thorough testing of the functionalities of Hexnode. What are the recommended testing procedures?Solved

Hey! One thing that really helped me when I started out was focusing on one platform at a time. Each platform has its own set of features, policies, and enrollment methods, so testing them separately makes it easier to get a clear picture of how everything works.

Hello,

Great question! To get started, I recommend signing up for Hexnode’s 14-day free trial using your organizational email. Once you’re in, you can create multiple technician accounts to test the portal from different access levels.

You’ll see various tabs in the portal such as Enroll, Policies, Automate, Apps, and more, each offering powerful features you can test.

To get started, check out the quickstart help documentation for Hexnode UEM.

May I know which platform you’re primarily looking to test?

Best Regards,
Sienna Carter
Hexnode UEM

Hi, I’m managing a fleet of Apple devices, so basically everything from iOS and macOS to visionOS and Apple TV.

Hello, we’ve got you covered!

When you first start with Hexnode, the best place to begin is with device enrollment. Try out the different enrollment methods on Enroll tab, available for iOS, macOS, visionOS, and Apple TV.

Also, each enrollment method offers unique capabilities. You can explore and test them all to better understand their functionality.
For instance, the devices that have been enrolled via Automated Device Enrollment (ADE) become supervised, enhancing the organization’s ability to manage the device more effectively, compared to other enrollment types.

Once your devices are enrolled, they’ll show up in the Manage tab, where you can also experiment with various remote actions to see how they work. You can also check out the different users, device groups, user groups, and directory services on this tab.

Next, head over to the Policies tab and select the platform you want to manage. You’ll find various policies like password policies, device restrictions, app management, and more. Choose one or more which suits your requirements.

If you want to create a kiosk experience on your device, the Kiosk Lockdown subtab within the Policies tab lets you configure all the needed kiosk settings.

The remote actions and policies available also depend on the enrollment method used. Some features are only supported on supervised devices, while others work across all types of enrollments.

Once you’ve got an understanding of enrollment and policies, the next tab focuses on managing the apps. Navigate to the Apps tab, where you can upload, organize, and keep track of all the apps within the Hexnode repository.

Keeping devices secure and up to date is crucial, and that’s where the Patches and Updates tab comes in. It gives you a clear picture of which devices have the latest patches and highlights any that might need attention.

To save time and reduce manual work, the Automate tab lets you streamline and automate deployments. When you need to analyze device compliance, user activity, or troubleshoot issues, the Reports tab provides comprehensive analytics and logs for effective monitoring and auditing.

Before starting the device management process, it’s important to configure the basic settings. The Admin tab is where you manage these global settings for your entire Hexnode portal.

Beyond enrollment and policy configuration, you can explore dynamic grouping, compliance management, geofencing, and remote actions like view and control. Check out the various help documentation on different platforms to help you understand more: iOS , macOS, tvOS, visionOS

Best Regards,
Sienna Carter
Hexnode UEM

Thank you for the detailed guidance.