This might sound silly, but I noticed a couple of people on my team using AI tools on their own. One for writing emails, another for debugging code.
Nobody asked for approval or anything. It’s not malicious, but it made me wonder. Is this actually a problem, or am I overthinking it?
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You’re not overthinking it. That situation is what people usually mean by Shadow AI.
It’s just when AI tools are used at work without the company really knowing or setting any rules. Most people are doing it to save time. The concern is that company or customer data can get shared outside without anyone realizing it.
I see this a lot from the support side. Someone pastes a customer issue into an AI tool to get a quicker response or a better explanation. It feels harmless in the moment.
But once that data leaves our systems, we don’t know where it’s stored or how long it sticks around. That’s where the risk comes in. Not because people are careless, but because nobody stopped to think about boundaries.
Hmm. I hadn’t thought about it like that.
I guess this is already happening more than we think.
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