Need a way to Change Ringtone for daily category schedules?Solved

Participant
Discussion
1 month ago Jan 27, 2026

Hey!

Our company handles a massive volume of goods from a primary supplier. Previously, this supplier used different phone numbers for different product categories. Our Relationship Manager had assigned a unique custom ringtone to each number. This was a lifesaver—just by hearing the ringtone, our RM could mentally prepare for the specific category they were about to discuss before even picking up the phone.

Recently, the supplier consolidated all their lines into a single operational telecom number. Now, all calls come from that one number, making it impossible to use the standard Android caller ID settings to segregate categories. Instead, the supplier now sends us a shuffled weekly schedule (e.g., Monday is Electronics, Tuesday is Textiles, Wednesday is Hardware, etc.).

To take the load off our RM, I want to take this weekly schedule and change their ringtone every single day so it matches the category being handled that day.

Is there a way to put this on autopilot so I don’t have to manually push the “Change Ringtone” action from the portal every morning at 8:00 AM?

Thanks in advance!

Replies (1)

Marked SolutionPending Review
Hexnode Expert
1 month ago Jan 27, 2026
Marked SolutionPending Review

Hi, thank you for reaching out to Hexnode Connect.

You can absolutely put this on autopilot. You don’t need to push the remote action manually every morning; you can use Hexnode’s Automate feature to handle the heavy lifting.

Hexnode allows you to schedule remote actions to execute at a specific time or on a recurring interval. Here is how you can set it up for your weekly schedule:

  1. Go to the Automate tab in your Hexnode portal.
  2. Click on + New Automation.
  3. Give it a name (e.g., “Monday Ringtone – Electronics”).
  4. Under the Action section, select Change Ringtone and upload/select the specific audio file you want for that day’s category.
  5. Under the Settings and Schedule section, instead of running it immediately, choose Repeat at a set schedule.
  6. You can set it to execute on specific days at a specific time. For example, you can set it to run every Monday at 12:01 AM (or right before their shift starts).
  7. Under the Target Filters section, select your Relationship Manager’s Android device.

Since the supplier’s schedule shuffles weekly, you can either:

  • Create a few recurring automations if the days are somewhat consistent.
  • Or, if the schedule is entirely randomized every week, you can just jump into the Automate tab on Friday afternoon, set up five one-off scheduled actions for the upcoming Monday through Friday, and let Hexnode push the new ringtone every morning automatically.

You can read more about setting up automations here: Automate Device Management Tasks

Hope this helps keep your RM’s calls stress-free! Let us know if you run into any hiccups setting it up.

Best regards,
George
Hexnode UEM

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