Hey!
Our company handles a massive volume of goods from a primary supplier. Previously, this supplier used different phone numbers for different product categories. Our Relationship Manager had assigned a unique custom ringtone to each number. This was a lifesaver—just by hearing the ringtone, our RM could mentally prepare for the specific category they were about to discuss before even picking up the phone.
Recently, the supplier consolidated all their lines into a single operational telecom number. Now, all calls come from that one number, making it impossible to use the standard Android caller ID settings to segregate categories. Instead, the supplier now sends us a shuffled weekly schedule (e.g., Monday is Electronics, Tuesday is Textiles, Wednesday is Hardware, etc.).
To take the load off our RM, I want to take this weekly schedule and change their ringtone every single day so it matches the category being handled that day.
Is there a way to put this on autopilot so I don’t have to manually push the “Change Ringtone” action from the portal every morning at 8:00 AM?
Thanks in advance!