Is mobileconfig file deployment available in my current Hexnode subscription tier?Solved

Participant
Discussion
1 day ago Feb 25, 2026

Hi team, I’d like to know if mobileconfig files can be deployed using Deploy Custom Configuration policy on macOS devices under our current Hexnode UEM subscription tier.

Replies (5)

Marked SolutionPending Review
Hexnode Expert
1 day ago Feb 25, 2026
Marked SolutionPending Review

Hello @diane_ , 

Could you please confirm which subscription plan you’re currently on? That will help me check the availability of this feature. 

Marked SolutionPending Review
Participant
1 day ago Feb 25, 2026
Marked SolutionPending Review

We’re on the “Ultimate” plan.

Marked SolutionPending Review
Hexnode Expert
1 day ago Feb 25, 2026
Marked SolutionPending Review

Thanks for confirming. Custom configuration deployment using mobileconfig files isn’t available for the Ultimate plan. This feature is supported only in the Ultra plan.

Marked SolutionPending Review
Participant
1 day ago Feb 25, 2026
Marked SolutionPending Review

Understood, that clears it up.

Thanks @simon_scott .

Marked SolutionPending Review
Hexnode Expert
23 hours ago Feb 25, 2026
Marked SolutionPending Review

Glad I could help. If you’d like more details on upgrading to the Ultra plan or exploring other configuration options available in your current tier, feel free to reach out to our support team.

Regards,
Simon Scott
Hexnode UEM

Save