Hey everyone, running into a weird issue today with a couple of our iPhones and hoping someone can point me in the right direction.
One of our users cannot make or receive any phone calls, and the top of her screen just says “SOS”. I have another user who can send and receive SMS text messages just fine, but they also can’t make or receive actual calls. They both supposedly have active SIM cards. Is there a kiosk setting or restriction in Hexnode causing this?
Also, completely unrelated quick question: a colleague asked me to rename a user’s display name on the Hexnode portal, but I’m struggling to find where to actually change it. Any ideas?