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Control of Hexnode over inactive devices

Unified Endpoint Management Community Forums General Control of Hexnode over inactive devices

  • This topic has 1 reply, 1 voice, and was last updated 4 months ago by Grace Baker. This post has been viewed 91 times
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  • #4887 Score: 0
    Finn

    if a device is inactive for a long period of time. Does it lose connection to the MDM or DEP?

    #5097 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out.

    The device does not get disenrolled from the DEP or the MDM even if it remains inactive for a long period of time. However, the remote actions and policies that are associated on the device through the portal will be effective on the device only if it is active.

    Cheers!
    Grace Baker
    Hexnode MDM

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