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Prevent removal of Hexnode MDM App

Mobile Device Management Community Forums General Prevent removal of Hexnode MDM App

This topic contains 1 reply, has 2 voices, and was last updated by  Michelle Hendricks 4 months ago. This post has been viewed 155 times

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  • #2383 Score: 0

    Irwin Peters

    Hello, i know there was a way to prevent that a user can remove the app hexnodemdm. but i can’t remember the location. hope you can tell me that.

    #2385 Score: 0

    Michelle Hendricks
    Hexnode MDM

    Hey Irwin! You can prevent a user from uninstalling the Hexnode MDM app by creating a policy, just follow these steps below:

    For Android Devices:
    1. Go to Policies tab.
    2. Create a New Policy or Edit an Existing Policy.
    3. Click on Android Settings.
    4. Click on the Restrictions tab situated on the left side.
    5. Uncheck the option “Allow MDM Administration removal”.
    6. Click Save.
    Note: This feature is only available in Samsung SAFE devices.

    FireShot Capture 10 - Hexnode MDM - https___yourportal.hexnodemdm.com_policy_#_new

    For iOS Devices:
    1. Enroll the iOS device in DEP.
    2. Navigate to Admin > Apple DEP.
    3. Click on DEP Policy.
    4. Create a New Policy or edit an existing policy.
    5. Uncheck the “Allow MDM profile Removal” option.

    Screen Shot 2018-07-17 at 11.04.36 AM

     

    Cheers!
    Michelle Hendricks
    Hexnode MDM.

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