Alert for when power adapter is plugged out

expand collapsive

The case is that for tablets in stand in kiosk mode have a tendency to have their power adapter plugged out or in airports where passenger tend to plug the tablet out to charge their own devices and the tablet slowly drains its own battery without anyone knowing. It would be nice to be able to get an alert when it is plugged out.

All Replies

  • Hexnode

    Thomas Specter


    Hi Khai,

    Thank you for reaching out to us.

    This can be achieved with the current Hexnode configurations.

    Initially, please set the Hexnode sync service on the device to foreground via Android policy. This shall ensure that the devices are always connected to the Hexnode services.

    Subsequently, you can configure the inactivity settings in the Admin tab, under Admin -> General Settings, to set inactivity from 15-45 minutes:

    Screenshot 2021-01-11 at 8.32.32 PM

    You can then on the same page, scroll down to enable the option to mark the device as non compliant, if inactive:

    Screenshot 2021-01-11 at 8.34.26 PM

    Finally, you can configure notifications to notify you to inform you when the device runs out of compliance.

    Hence, let’s say if a device is powered off, you shall be notified within a few minutes that it is inactive. But please note that the same applies when there might be potential network outages in the device’s internet.


    Thomas Specter
    Hexnode MDM