We’ve got a case where an Exe app installation consistently fails with the “Installation timed out. Re-initiate the action” error about 15 minutes after being deployed through the install application action. When the same app is installed manually on the device, it completes successfully within just 10-20 seconds.
The same behaviour is observed across all devices where the app was deployed. The installation status stays at pending or inprogress for a while before eventually failing with the timeout error.
Could this have anything to do with the installation settings I’ve configured? Here’s what I have set:
-
- Install silently – enabled
- Install app at system level – enabled
- Force device restart after app installation – disabled
- Add installation commands – disabled
- Installation timeout (minutes) – 15min
- Retry if the installation fails – disabled
- Success criteria – App exists
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