Disabling Factory Reset Protection

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Hello.
Can the factory reset protection in Android be disabled from the portal? One of our employees has left the company and I need to reset the device. But since FRP is enabled, I am afraid we won’t be able to use the device again.

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  • Hexnode

    Gabriel Galbraith

    Moderator

    Thank you for reaching out, @Kardal!

    The Bypass Factory Reset Protection feature enables you to log in to a device locked in factory reset protection mode. This can be done by entering a G-Suite or Google Account ID instead of Google account verification. This will help you in scenarios where you don’t know the previously configured Google account credentials.

    Hope that helps.

    Cheers!
    Gabriel Galbraith
    Hexnode UEM