Hello! Thank you for reaching out to Hexnode Connect.
I understand you are running into a compatibility error when trying to push the “Hereprint” app via VPP. I can help you get this sorted out!
Here is how you can resolve this issue:
- Navigate to the Apps tab in your Hexnode portal.
- Select the app (Hereprint) to view the app details.
- Check the box for the Bypass App Compatibility Check option.
Note: When enabled, the system will try installing the app as a hybrid app even if the device type is not listed as compatible in the app’s metadata.
I hope this helps! Please try this out and let us know how it goes. Feel free to reach out if you need any further assistance.
Best regards,
George,
Hexnode UEM