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How to set up APN certificate?

How to set up APN certificate?Solved

zariah

Participant

Hexnode UEM

2 days ago

I just hit the APN Certificate setup page in Hexnode. Do I really need to configure this for testing, or can I skip it?

Replies (5)

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aitana

Participant

2 days ago

Marked SolutionPending Review

From what I’ve seen, if you’re only testing Android or Windows devices, you can go ahead without it. But if you’re planning to test iOS, the APN certificate is kind of the backbone, it’s what lets Hexnode talk to Apple’s servers.

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famk_e

Participant

2 days ago

Marked SolutionPending Review

Yeah, I tried skipping it once with iPads, and nothing worked. Policies didn’t apply, apps didn’t install, and I couldn’t push restrictions. The APN certificate is basically the trust handshake with Apple.

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mary_romero

Hexnode Expert

2 days ago

Marked SolutionPending Review

To clarify: the APN certificate is mandatory for managing apple devices in Hexnode. It establishes a secure channel with Apple Push Notification service, which is how Hexnode delivers commands like app installs, restrictions, or device wipes. Without it, iOS devices simply won’t respond. Configuration steps are straightforward:

Step 1: Create a Certificate Signing Request

To create a certificate signing request,

Go to Admin > APNs.

Click on Configure APNs Certificate.

Click on Generate CSR to download the self-signed certificate from Hexnode.

Step 2: Upload the Self-Signed certificate in the Apple Server

Once the self-signed certificate is downloaded,

Go to Apple Push Certificates Portal website and login with your personal or corporate Apple ID. Click here to create a new Apple ID if you don’t have one.