Anyone else using ChatGPT/Gemini as a “Shadow Admin” for Hexnode?Solved

Participant
Discussion
2 months ago Jan 01, 2026

Hey folks, I’ve been experimenting with something lately and it’s saving me hours on documentation. Instead of hunting through the help portal for specific error codes, I’ve been feeding the scenarios into Gemini using a specific framework (Role, Scenario, Constraint, Output).

Last night, I had a Windows 11 device throwing Error Code -2016341112. Normally, I’d be three coffees deep in forums, but I told the AI: “Act as a Senior Hexnode Admin. Tell me the semantic meaning of this error and the first three things to check.” It nailed it, pointed me straight to an Intune-side conflict I hadn’t seen. Anyone else doing this, or am I playing with fire?

Replies (2)

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Participant
2 months ago Jan 01, 2026
Marked SolutionPending Review

I started doing this last month for macOS scripting! The “R-S-C-O” thing is a game changer. I used it to write a Bash script that checks FileVault status and triggers a local notification if it’s off.

The trick is the Constraints part of the prompt. I told it: “I must use native Hexnode policies, no third-party agents.” It actually gave me the XML for the Hardware ID whitelist for a USB project I was stuck on. My only worry is the hallucination factor. I once had it suggest a menu in the Hexnode portal that definitely didn’t exist. I always keep a tab open on the actual Hexnode Search Bar to verify the path before I hit Publish.

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Participant
2 months ago Jan 02, 2026
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I treat the AI like a junior tech—brilliant but occasionally overconfident. I’ve started a Prompt Library in our internal Wiki. If a prompt solves a complex policy logic (like linking Geofencing with App Business Containers), I save the exact wording so my team can replicate the logic later.

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