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otis

Discussion

16 hours ago

Safari Add to Home Screen shortcut not appearing on managed iOS devices

A user is trying to add a website shortcut from Safari to the Home Screen on a managed iPhone. The steps seem to complete normally: open Safari, open the webpage, tap Share, then Add to Home Screen. There is no…

16 hours ago

alice_grey

Discussion

1 day ago

WhatsApp VPP app from Apple Business Manager fails to install on iOS device

I purchased WhatsApp licenses through Apple Business Manager and tried pushing the app to an iOS device through Hexnode, but the App Installation action was failing on the device profile. I also wanted to prevent users from downloading their own…

1 day ago

penelope

Discussion

1 day ago

Technician option missing in customer portal under MSP reseller setup

I’m trying to add two users as admins for one of our managed Hexnode portals, but I don’t see the usual Technician option inside the portal. Google Workspace Sync is enabled, and the portal was recently moved under our reseller/MSP…

1 day ago

maevee

Discussion

2 days ago

Device-based Activation Lock failed with 403 Forbidden T_C_NOT_SIGNED after ABM terms update

I’m seeing a “Failed to activate” notification for device-based Activation Lock on an Apple device managed in Hexnode. In Device Info > Activation Lock, the status was showing as disabled even after I clicked Retry. Is there something specific that…

iOS (457)

2 days ago

diane_

Discussion

2 days ago

macOS policy still showing as associated after removing user from target group

I removed a macOS user from the user group targeted by a policy and also added the user to an exclusion group. However, the MacBook still showed the policy as applied. I already tried running a Scan Device action, but…

macOS (543)

2 days ago

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eliiza

Discussion

2 days ago

iPad compliance shows Data Protection or application security warning in Hexnode

One of our supervised iPads briefly showed a compliance warning under the Security section for Applications in Hexnode. There is no kiosk policy applied to the device. Reapplying the assigned policy made the application compliance status turn green, but I…

App Management (496) iOS (457)

2 days ago

luke

Discussion

2 days ago

Android kiosk device wakes every few seconds after pressing power button

I enrolled an Android phone in Hexnode and applied a Kiosk Lockdown policy. The kiosk part works, but the power button behavior is not normal. When I press the power button, the screen turns off for a moment and then…

Android (607) Kiosk (293)

2 days ago

_ashur

Discussion

2 days ago

How to check the enrollment type used for an Android device in Hexnode?

I’m trying to identify how some of our existing Android devices were enrolled in Hexnode. For example, I need to confirm whether a specific Android device was enrolled using Android Enterprise or another enrollment method. Is there a place in…

Best Practices (80) Enrollment (164)

2 days ago

zayn_nj

Discussion

2 days ago

Enable Apps access for a custom role and deploy apps to Android Enterprise and macOS devices

I have a custom technician role in Hexnode and want to give that role access to the Apps section. I am also trying to understand the correct workflow for installing apps on Android Enterprise devices. Some of our devices are…

tomas

Discussion

3 days ago

Android kiosk web app refreshes when scrolling up in Hexnode Kiosk Browser

We have an Android device running a web app in kiosk mode through Hexnode Kiosk Browser. When users scroll upward inside the web app, the page refreshes unexpectedly, almost like a pull-to-refresh action is being triggered. Has anyone seen this…

3 days ago

Welcome to Hexnode Connect!

Safari Add to Home Screen shortcut not appearing on managed iOS devices

WhatsApp VPP app from Apple Business Manager fails to install on iOS device

Technician option missing in customer portal under MSP reseller setup

Device-based Activation Lock failed with 403 Forbidden T_C_NOT_SIGNED after ABM terms update

macOS policy still showing as associated after removing user from target group

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

iPad compliance shows Data Protection or application security warning in Hexnode

Android kiosk device wakes every few seconds after pressing power button

How to check the enrollment type used for an Android device in Hexnode?

Enable Apps access for a custom role and deploy apps to Android Enterprise and macOS devices

Android kiosk web app refreshes when scrolling up in Hexnode Kiosk Browser

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Welcome to Hexnode Connect!

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Leaderboard

Popular Tags

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