Hi team,
One of my devices has a policy applied through a User Group, and I need to remove it from the device temporarily. However, I only see the option to associate policies, and there doesn’t seem to be a direct option to remove it.
Could you please guide me on how to remove the policy from the device?
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Hi, thanks for reaching out.
Since the policy is applied through a User Group, it cannot be directly removed from the device unless the user assignment is changed.
To temporarily re-assign the user associated with the device remove the policy, please follow the steps below:
If you do not have a dummy user, you can create a new user and assign the device to it.
Once the device owner is changed to a user who is not part of the User Group, the inherited policy will no longer apply to the device.
Please let me know if you have any further assistance.
Regards,
Clara sterling,
Hexnode UEM.
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