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Hi everyone. I’m currently testing the Hexnode Remote Assist feature for unattended access on a Mac running macOS Sequoia 15.7.7. The Mac is properly added to the policy, and I initiated a session from the Hexnode portal with the “Initiate session without user interaction” option enabled.
The Mac prompted for Screen Recording permissions, which I allowed. However, right after allowing it, the Hexnode Remote Assist app crashed. Now, it falls into a continuous crash loop whenever I try to reconnect or restart the app.
I’ve already verified that all required Remote Assist permissions are granted, restarted the Mac, and even tried starting a standard remote session without the unattended option, but the crash still persists. Has anyone encountered this, and how can I break this loop?
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