VPP App purchase not reflected in Hexnode portal.

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Hi hexnode is not adding my vpp purchases for my apps zoiper and anydesk hence i cannot send to devices.i added two new apps but i does not sync the vpp licenses from apple business manager

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  • Grace Baker

    Moderator

    Grace Baker

    Moderator

    Actions

    Hey, Thanks for reaching out to us.

    Once the VPP apps are purchased, navigate to Admin-> Apple Business/School Manager-> Apple VPP and click on the sync icon. Once the sync gets completed, the apps will get listed in the portal. Syncing fetches all the latest information about the total assets and users managed under the specific account.

    Check out the help doc on Apple VPP apps for more info.

    Cheers!
    Grace Baker
    Hexnode MDM

  • Emilia Jaison

    Participant

    Emilia Jaison

    Participant

    Actions

    “Once the sync gets completed, the apps will get listed in the portal.”
    Where can I view these apps on the portal?

     

  • Grace Baker

    Moderator

    Grace Baker

    Moderator

    Actions

    Hey, Thanks for reaching out to us.

    To view the apps, please navigate to Apps tab-> Apps. You can filter the apps by selecting the License type as VPP and all the VPP apps will be listed.

    Cheers!
    Grace Baker
    Hexnode MDM