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VPP App purchase not reflected in Hexnode portal.

Unified Endpoint Management Community Forums General VPP App purchase not reflected in Hexnode portal.

  • This topic has 3 replies, 3 voices, and was last updated 1 month, 3 weeks ago by Grace Baker. This post has been viewed 55 times
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  • #6087 Score: 0
    Leon

    Hi hexnode is not adding my vpp purchases for my apps zoiper and anydesk hence i cannot send to devices.i added two new apps but i does not sync the vpp licenses from apple business manager

    #6105 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    Once the VPP apps are purchased, navigate to Admin-> Apple Business/School Manager-> Apple VPP and click on the sync icon. Once the sync gets completed, the apps will get listed in the portal. Syncing fetches all the latest information about the total assets and users managed under the specific account.

    Check out the help doc on Apple VPP apps for more info.

    Cheers!
    Grace Baker
    Hexnode MDM

    #6198 Score: 0
    Emilia Jaison

    “Once the sync gets completed, the apps will get listed in the portal.”
    Where can I view these apps on the portal?

     

    #6225 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    To view the apps, please navigate to Apps tab-> Apps. You can filter the apps by selecting the License type as VPP and all the VPP apps will be listed.

    Cheers!
    Grace Baker
    Hexnode MDM

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