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Screenview all Android devices

Unified Endpoint Management Community Forums Android Management Screenview all Android devices

  • This topic has 3 replies, 3 voices, and was last updated 2 months, 2 weeks ago by Grace Baker. This post has been viewed 81 times
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  • #5513 Score: 0
    Billie

    Can we screenview all the enrolled Android devices?

    #5525 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    The Remote View feature is supported on Generic Android devices v5 and above, as well as on devices enrolled as Device Owner in Android Enterprise.
    To enable the Remote View, your organization should be subscribed to Hexnode MDM and have the Hexnode MDM Android app installed on the device. You can download the Hexnode Remote View APK or install it during the Hexnode MDM enrollment process. Once the download or installation is complete, you will have to enable the Remote View services on the devices.

    Need more info? Have a look at the remote view feature for Android devices.

    Hope this helps!

    Cheers!
    Grace Baker
    Hexnode MDM

    #5830 Score: 0
    Thea

    And can we remotely control the screen too?

     

    #5846 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    Yes, you can. Remote control feature is supported only on Samsung Knox and rooted Android devices. For enabling the remote view on devices, the latest version of Hexnode MDM should be installed on your Android (5 and above) devices.
    Follow the below steps for enabling remote view on the device:

    1. Navigate to Manage-> Devices and click on the desired device. You will be directed to the Device Summary page.
    2. Click on Start Session. Remote View Window will now appear on the screen of the device.
    3. Admin can have complete control over these devices by using a mouse to perform individual clicks and a virtual keyboard to type text. Home, back and recent apps buttons can be used to navigate between apps.
    4. Click on Stop button to end the remote view and on Restart to resume the session. Click on Maximize button to fit the remote view to your screen.

    Check out our help documentation on remote control for Android devices to know more.

    Cheers!
    Grace Baker
    Hexnode MDM

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