After reconfiguring Android Enterprise in Hexnode, our Managed Google Play app inventory is showing empty. New Android app deployments are also staying in the Initiated state, and the expected install option is not showing up for the provider.
The error we found was: “No enterprise was found for the given id.”
Has anyone seen this after an Android Enterprise reconfiguration? Should Android Enterprise be disenrolled and configured again, or is there something else that needs to be fixed first?
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This behavior usually indicates that the Android Enterprise binding is no longer syncing correctly with Google’s Android Enterprise API.
When the API returns “No enterprise was found for the given id,” Hexnode cannot validate the existing Enterprise ID. As a result, the Managed Google Play app inventory may appear empty, and Android app deployments can remain stuck in the Initiated state.
If this started immediately after an Android Enterprise reconfiguration, avoid repeatedly disenrolling and reconfiguring the integration until the sync issue is cleared. Reconfiguring while the binding is not being accepted will not restore app deployment.
Once the synchronization issue is resolved, test app deployment again. If the app inventory is still empty or deployments remain stuck, re-establish the Android Enterprise connection:
After the binding is restored, apps should move past Initiated and deploy normally.
Regards,
Mary Romero
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