[Grace Baker Moderator February 17, 2020 at 9:06 am Grace Baker Moderator]

Hey, Thanks for reaching out to us.

The trial account will be under the plan ‘Ultra’ by default. The user can switch between the plans by navigating to Admin-> License. You can choose the desired plan from the drop-down list next to the ‘Active plan’ option.

Kindly use the help link to know more about the same.

Cheers!
Grace Baker
Hexnode MDM