Number of technicians in Enterprise Package.

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hi, 1 question about enterprise package. how many technicians can create?

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  • Hexnode

    Grace Baker

    Moderator

    Hey, Thanks for reaching out to us.

    By default, the Enterprise plan can have 3 active technicians. This will include the Super Admin.

    However, you can purchase additional technicians from the portal itself. Navigate to Admin-> License and click on Upgrade/Renew. You will be directed to the Subscription page. Click on +Add more technicians to add extra technicians and save the changes. Please note that for each additional technician, it’ll cost you $30/month or $324/year based on your type of subscription.

    Check out our help doc on the Number of technicians as per the pricing plan for more info.

    Cheers!
    Grace Baker
    Hexnode MDM

    • This reply was modified 4 months, 2 weeks ago by  Ethan Miller.
    • This reply was modified 4 months, 2 weeks ago by  Ethan Miller.
  • Hexnode

    Grace Baker

    Moderator

    Hey, Thanks for reaching out to us.

    The number of active technicians that can be configured will depend upon the pricing plan you have subscribed:

    Express plan: Only super admin is allowed.
    Pro plan: Super admin and one active technician
    Enterprise plan: Super admin and 2 other active technicians are allowed.
    Ultimate plan: Super admin and 3 other active technicians are allowed.
    Ultra plan: Super admin and 4 other active technicians are allowed.

    Please check out the help doc on configuring technicians for more info.

    Cheers!
    Grace Baker
    Hexnode MDM