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Number of technicians in Enterprise Package.

Unified Endpoint Management Community Forums General Number of technicians in Enterprise Package.

  • This topic has 3 replies, 3 voices, and was last updated 1 month ago by Grace Baker. This post has been viewed 53 times
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  • #6159 Score: 0
    Emilia Jaison

    hi, 1 question about enterprise package. how many technicians can create?

    #6179 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    By default, the Enterprise plan can have 3 active technicians. This will include the Super Admin.

    However, you can purchase additional technicians from the portal itself. Navigate to Admin-> License and click on Upgrade/Renew. You will be directed to the Subscription page. Click on +Add more technicians to add extra technicians and save the changes. Please note that for each additional technician, it’ll cost you $30/month or $300/year based on your type of subscription.

    Check out our help doc on the Number of technicians as per the pricing plan for more info.

    Cheers!
    Grace Baker
    Hexnode MDM

    #6709 Score: 0
    Ralph

    Can I know the number of technicians that other plans can have?

    #6728 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    The number of active technicians that can be configured will depend upon the pricing plan you have subscribed:

    Express plan: Only super admin is allowed.
    Pro plan: Super admin and one active technician
    Enterprise plan: Super admin and 2 other active technicians are allowed.
    Ultimate plan: Super admin and 3 other active technicians are allowed.
    Ultra plan: Super admin and 4 other active technicians are allowed.

    Please check out the help doc on configuring technicians for more info.

    Cheers!
    Grace Baker
    Hexnode MDM

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