Is using Apple Configurator a good option to enroll an iPhone in Hexnode for full supervisionSolved

Yes, absolutely @jaxon_r.

Apple Configurator is the correct tool to use if you require full supervision and advanced control over your iPhones.

While the basic Safari-based enrollment (via URL or QR code) is convenient, it only applies a standard MDM profile. It does not supervise the device. Supervision is what unlocks Hexnode’s most powerful management capabilities, such as:

• Locking devices into single-app or multi-app Kiosk Mode.
• Preventing users from removing the MDM management profile.
• Silently pushing and updating apps without user intervention.
• Enforcing strict hardware restrictions (e.g., disabling the camera, FaceTime, or the App Store).

Keep in mind that supervising a device via Apple Configurator requires a Mac and will require the iPhone to be factory reset during the preparation process.

Best Regards,
Isabel Lora
Hexnode UEM

Oh, I see. I initially thought using Apple Configurator would be a quick and simple fix. But we actually have over 100 devices to manage, so having to physically connect each one to a Mac and do a factory reset is going to become incredibly hectic. Is there another method we can use to enroll and supervise these devices without all this manual hassle?

Yes @jaxon_r .

For large-scale deployments like yours, you can use Apple Business paired with Automated Device Enrollment (ADE).

With ADE, you get a completely hands-off, wireless approach:

• Zero-Touch Deployment: Devices are automatically forced into a supervised state the very first time they are turned on, straight out of the box.
• No Physical Tethering: You don’t need a Mac, cables, or any physical interaction from your IT team.
• Over-the-Air Setup: The management profile is applied automatically over the internet, saving your team from that hectic manual workflow.

Here is the detailed document below outlining the step-by-step process for Automated Device Enrollment to help you get started with the setup.

Best Regards,
Isabel Lora
Hexnode UEM