[Hexnode Support Hexnode 5 July 2018 Hexnode Support Keymaster]

Hey Howard! Each enrolled device counts as one license used.

You can reuse that license when you disenroll the device. However, initiating the disenrollement action doesn’t instantly free up that license,

the disenrollment command should reach the device and get the de-registration done at the device-end.

In case of devices broken or no longer in use, there’s no point in waiting around for it to happen at the device-end.

Instead, you can mark it as disenrolled right in the portal. Here is how it is done.

 

Thanks and regards
Evalyn Paul
+1-866-498-9407 (US Toll-Free)
+44-(800)-3689920(UK Toll-Free)
+61-1800165939 (Australia Toll-Free)
+1-510-545-9700 (Intl)
Hexnode | Mitsogo Inc.

• This reply was modified 5 years, 9 months ago by  Hexnode Support.