Unsupported Screen Size: The viewport size is too small for the theme to render properly.

Change owner of a pre-approved device

Unified Endpoint Management Community Forums General Change owner of a pre-approved device

  • This topic has 1 reply, 2 voices, and was last updated 6 months, 2 weeks ago by Grace Baker. This post has been viewed 83 times
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #4012 Score: 0
    Sanne

    I have pre-approved a device on to the portal. Can I change the owner of this device?

    #4053 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    Of course! You can change the owner of a pre-approved device.
    Kindly follow the below steps to change the owner:

    1. Login to your Hexnode portal
    2. Navigate to Manage tab and select the device
    3. From Actions, select Change Owner
    4. Set Domain as ‘local’ to display users that are manually enrolled or select the name of either Active Directory (AD)/Azure AD/G Suite to list the names present within the selected domain.
    5. Search and select a user.
    6. Check the option Delete Old User’s Location History to delete the location history of the device while enrolled with the old user.
    7. Click on Assign.

    Please use the help link for a reference.

    Cheers!
    Grace Baker
    Hexnode MDM

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.