Change owner of a pre-approved deviceSolved

Participant

5 years ago

I have pre-approved a device on to the portal. Can I change the owner of this device?

Marked SolutionPending Review

Hexnode Expert

5 years ago

Marked SolutionPending Review

Hey, Thanks for reaching out to us.

Of course! You can change the owner of a pre-approved device.
Kindly follow the below steps to change the owner:

Login to your Hexnode portal
Navigate to Manage tab and select the device
From Actions, select Change Owner
Set Domain as ‘local’ to display users that are manually enrolled or select the name of either Active Directory (AD)/Azure AD/G Suite to list the names present within the selected domain.
Search and select a user.
Check the option Delete Old User’s Location History to delete the location history of the device while enrolled with the old user.
Click on Assign.

Please use the help link for a reference.

Cheers!
Grace Baker
Hexnode MDM