Start a New Topic

Forgot Password?

DEP Profile Status says “empty”

expand collapsive

we got the DEP account working. the Serial Numbers and devices show up. I applied the DEP Profile. and under the profile tab it says its associated. But for some reason it won’t actually apply. The Profile Status says “empty”

14 January 2020 at 4:44 pm

All Replies

  • Grace Baker

    Moderator

    January 15, 2020 at 4:23 pm

    Grace Baker

    Moderator

    Actions

    Hey, Thanks for reaching out to us.

    Please confirm that you have not enabled the ‘Allow shared devices’ option in the DEP policy. This option is enabled to use shared devices in Apple School Manager deployments.

    Please use the help link for a reference.

    Cheers!
    Grace Baker
    Hexnode MDM

    January 15, 2020 at 4:23 pm

Not what you're looking for? Try asking the Help Community replies

Related Topics

Carrier network of devices enrolled in Hexnode.

Android in safe mode and unable to use

How to lock down device to web clip and other specific apps using Hexnode?

Provide mobile data access only for specific apps using Hexnode

passing SSO authentication to 3rd party mobile application

Not what you're looking for?

Try asking the Help Community >