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DEP Profile Status says “empty”

Unified Endpoint Management Community › Forums › General › DEP Profile Status says “empty”

  • This topic has 1 reply, 1 voice, and was last updated 4 months, 2 weeks ago by Grace Baker. This post has been viewed 101 times
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  • January 14, 2020 at 4:44 pm #4675 Score: 0
    Susan

    we got the DEP account working. the Serial Numbers and devices show up. I applied the DEP Profile. and under the profile tab it says its associated. But for some reason it won’t actually apply. The Profile Status says “empty”

    January 15, 2020 at 4:23 pm #4717 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    Please confirm that you have not enabled the ‘Allow shared devices’ option in the DEP policy. This option is enabled to use shared devices in Apple School Manager deployments.

    Please use the help link for a reference.

    Cheers!
    Grace Baker
    Hexnode MDM

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