[Hexnode Support Hexnode 6 August 2018 Hexnode Support Keymaster]

Hi, Leilani.

You can wirelessly turn on supervision by configuring a DEP policy in Hexnode MDM. But first, you need to join the Apple Device Enrollment Program (DEP). Here’s all you need to know about getting into Apple DEP

After joining DEP, log on to your DEP portal and set it up to connect to Hexnode MDM server. Here’s a detailed guide on getting that done.

You can now configure your DEP policy right here in Hexnode MDM to enable supervision. Now, have your iPad erased, and during Activation, the device communicates with your DEP server, gets your configured policy and turns on supervision without you having to hook it up to a Mac. It’s best to have your device enrolled with Hexnode MDM at the time of Activation to start using the advanced features available only on supervised devices.

We have included a video on Supervision for iOS devices.

https://www.youtube.com/watch?v=SBHPYKMS7xQ

Thanks and regards
Hexnode Support Team
+1-866-498-9407 (US Toll Free)
+44-(800)-3689920(UK Toll Free)
+61-1800165939 (Australia Toll Free)
+1-510-545-9700 (Intl)
Hexnode | Mitsogo Inc.

 

 

• This reply was modified 6 years, 2 months ago by  Hexnode Support.

[Elizabeth Participant 27 December 2019 Elizabeth Participant]

What privileges do we get on enabling supervision on an Apple device?

[grace-baker Hexnode 27 December 2019 grace-baker Moderator]

Hey Elizabeth,

Thanks for reaching out to us.

Supervising your iOS devices unlock the extra features such as the silent installation of apps, blacklisting of applications, force web content filtering or set wallpapers, locking down the device into the kiosk, etc.. Supervision lets you have more control over the device.
iOS devices can be supervised by Apple Configurator or Device Enrollment Program(DEP).

Please use the help link to know more about the Supervision of iOS devices.

Cheers!
Grace Baker
Hexnode MDM