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Cancel disenroll device request

Mobile Device Management Community Forums General Cancel disenroll device request

This topic contains 1 reply, has 2 voices, and was last updated by  Hexnode Support 5 months, 1 week ago. This post has been viewed 108 times

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  • #1931 Score: 0

    Leonard Williams

    Hi, can I cancel a disenroll device request?

    #1933 Score: 0

    Hexnode Support
    Hexnode MDM
    5 pts

    Sorry Leonard, you cannot, as of now. As soon as you initiate the Disenroll device action from the portal the disenroll command gets queued for delivery to the device.

    If the device is online, it gets delivered right away and the device gets disenrolled. If the device is offline, the command stays in queue and gets delivered the moment device is back online.

    However, you can enroll the device back. Here, check out these steps:

    https://www.hexnode.com/mobile-device-management/help/mdm-device-enrollment/

    P.S: We’ll soon bring a feature to cancel the pending commands from the portal. Stay tuned for our feature updates here – https://www.hexnode.com/forums/forum/release-notes/

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll-Free)
    +44-(800)-3689920(UK Toll-Free)
    +61-1800165939 (Australia Toll-Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

    • This reply was modified 5 months ago by  Hexnode Support.
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