For whatever reason Hexnode is not reporting back each half hour with our devices locations. We have it set up so that it should be updating us on the location every half hour, just in case a device happens to get lost. We have Hexnode running in the background for each phone, each phone is in the correct Device Group, but still having not having any location based communication. All of the location settings on the device for our Operator app and MDM are set to “Always Allow” so I am not sure what the issue is here.
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Marked SolutionPending Review
Hexnode Expert
3 months ago
Marked SolutionPending Review
Hello @Lucaswilliams16, welcome to Hexnode Connect!
We’ve raised the issue with our team and they’re looking into it right now. We’ll get back to you with a solution as soon as possible.
Best regards,
Chloe Edison
Hexnode UEM
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