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How to renew an APNs certificate in Hexnode UEMSolved

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aitana
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Hexnode UEM
12 hours ago Nov 13, 2026
I need to renew the Apple Push Notification service certificate used with Hexnode. Apple is asking me to upload a renewal file/document, but I don’t remember where I got it from last time.
Where do I generate the file in Hexnode, and what’s the correct renewal flow so the existing APNs setup continues working?
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mary_romero
Hexnode Expert
1 hour ago Nov 13, 2026
Marked SolutionPending Review

To renew the APNs certificate, the “renewal document” Apple asks for is the CSR generated from your Hexnode UEM portal.

Follow these steps:

  1. Sign in to the Hexnode UEM portal.
  2. Go to Admin > APNs.
  3. Click Renew Certificate.
  4. Click Generate CSR to download the CSR file from Hexnode.
  5. Click Next, then open the Apple Push Certificates Portal.
  6. Sign in using the same Apple ID that was used to create the existing APNs certificate.
  7. In the Apple Push Certificates Portal, locate the correct certificate by checking its expiration date.
  8. Click Renew for that certificate.
  9. Upload the CSR downloaded from Hexnode.
  10. Apple will generate a renewed APNs certificate in .pem format. Download it.
  11. Return to Hexnode and click Next.
  12. Upload the renewed .pem certificate.
  13. Click Finish.

Once completed, the APNs certificate expiration date in Hexnode should update to the new validity date.

Regards,
Mary Romero

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