Hello, is there anyway to wipe a device remotely without dis-enrolling from the MDM? t’s iPhone 6s.
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Hexnode Expert
4 years ago
Marked SolutionPending Review
Hey, Thanks for reaching out to us.
If the device is a DEP-enrolled, after the wipe action is performed on the device, it will get re-enrolled to the portal.
The device can be re-enrolled as a new user or can retain configurations and change the owner. To make the choice, please navigate to Admin-> Enrollment-> Re-enrollment options.
On enabling the ‘Enroll as a new device’ option all the configurations that was set on the device will be removed.
Enabling the ‘Retain configurations and change owner’ option, all the configurations would be retained with a change in ownership.
Cheers!
Grace Baker
Hexnode MDM
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