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wipe device without disenrolling

Unified Endpoint Management Community Forums iOS Management wipe device without disenrolling

  • This topic has 1 reply, 1 voice, and was last updated 8 months ago by Grace Baker. This post has been viewed 149 times
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    • #4837 Score: 0
      Freddie

      Hello, is there anyway to wipe a device remotely without dis-enrolling from the MDM? t’s iPhone 6s.

    • #5071 Score: 0
      Grace Baker
      Moderator
      3 pts

      Hey, Thanks for reaching out to us.

      If the device is a DEP-enrolled, after the wipe action is performed on the device, it will get re-enrolled to the portal.
      The device can be re-enrolled as a new user or can retain configurations and change the owner. To make the choice, please navigate to Admin-> Enrollment-> Re-enrollment options.
      On enabling the ‘Enroll as a new device’ option all the configurations that was set on the device will be removed.
      Enabling the ‘Retain configurations and change owner’ option, all the configurations would be retained with a change in ownership.

      Cheers!
      Grace Baker
      Hexnode MDM

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