Android kiosk Wi-Fi auto-exit closes after 5 seconds despite 120-second timerSolved

Hey @_ashur,

The behavior is expected on Android 7.1.2 due to platform limitations.

The configurable Auto-exit Wi-Fi settings timer in Hexnode relies on Android platform capabilities that are supported on Android 10 and above, including Android TV 10 and above. On Android 7.1.2, the Wi-Fi configuration screen may close after a short hardcoded interval, even if the kiosk policy is configured with a longer timeout such as 120 seconds.

There is no Hexnode policy option on Android 7.1.2 to disable auto-exit while also keeping Show all available Wi-Fi networks enabled.

Available options are:

1. Keep Show all available Wi-Fi networks enabled and accept the short auto-exit behavior on Android 7.1.2.
2. Disable Show all available Wi-Fi networks. Users can still toggle Wi-Fi and switch between saved networks, but they will not be able to browse all nearby networks.
3. Add the native Settings app to the kiosk policy, or enable the status bar and add Settings as a background app. This allows users to access the device Wi-Fi settings without the Peripheral Settings auto-exit behavior.

The trade-off with option 3 is that users get access to the broader Android Settings app, not only Wi-Fi settings.

Regards,
Isabel Lora
Hexnode UEM

So if we uncheck Show all available Wi-Fi networks, users won’t be able to pick a new Wi-Fi network, right? They would only see saved ones?

Correct. With Show all available Wi-Fi networks disabled, users can work with saved Wi-Fi networks, but they cannot browse and select from all available nearby networks through Peripheral Settings.

If the requirement is specifically to let users browse all nearby Wi-Fi networks without the short auto-close behavior on Android 7.1.2, the practical workaround is to provide access to the native Settings app. This can be done by adding Settings to the kiosk layout or allowing Settings through the status bar/background apps configuration.

For stricter Wi-Fi-only access with a configurable auto-exit timer, upgrading the devices to Android 10 or later would be required.

Regards,
Isabel Lora
Hexnode UEM