Hi guys, I’m trying to apply the Hexnode Access policy on a few Macs in our organization, but it keeps failing. I feel like I’m missing something obvious here. Any ideas what might be causing it?
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Replies (7)
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Participant
2 days ago
Dec 03, 2025
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I’m not sure, but the last time we had this happen, FileVault was the issue. The policy failed because FileVault encryption settings conflicted with the Hexnode Access policy.
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Participant
2 days ago
Dec 03, 2025
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FileVault, really? I didn’t think that would be the issue.
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Participant
2 days ago
Dec 03, 2025
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Yeah, it seems like the Hexnode Access policy includes disk encryption settings, and if FileVault is already enabled on the devices, it can cause conflicts.
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Hexnode Expert
1 day ago
Dec 04, 2025
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Thanks for the input, everyone.
@jayceon, just to confirm, is FileVault already enabled on the device end (either manually or via another policy)?
Regards,
Sienna Carter
Hexnode UEM
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Participant
1 day ago
Dec 04, 2025
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Yes, FileVault is already enabled on the devices.
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Hexnode Expert
13 hours ago
Dec 04, 2025
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Got it. In that case, please try creating a copy of your Hexnode Access policy and uncheck the FileVault enforcement setting. Afterward, try applying this modified policy to the devices and see if it applies successfully.
Let us know how it goes!
Regards,
Sienna Carter
Hexnode UEM
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Participant
4 hours ago
Dec 05, 2025
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Thanks, I’ll try that. Appreciate the help!
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