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Wrench icon an updating Enterprise app in Android

Unified Endpoint Management Community › Forums › Android Management › Wrench icon an updating Enterprise app in Android

  • This topic has 1 reply, 2 voices, and was last updated 3 months, 1 week ago by Grace Baker. This post has been viewed 58 times
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  • February 20, 2020 at 10:12 am #5545 Score: 0
    Lauren

    Why is that a wrench icon appearing on the Enterprise app on updating to a higher version?

     

    February 20, 2020 at 12:28 pm #5579 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    This is because the device does not support the silent installation of apps.  You can tap on the wrench icon for installing the application manually.
    The silent installation of apps is supported on Samsung Knox, LG GATE, Kyocera business phones, rooted Android, and devices with Hexnode MDM as a system app.

    Have a look at our troubleshooting doc on Android Kiosk App Management to know more.

    Cheers!
    Grace Baker
    Hexnode MDM

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