two factor authentication

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Do you support duo 2 factor authentication to your portal?

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  • Grace Baker

    Moderator

    Grace Baker

    Moderator

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    Hey, Thanks for reaching out.

    We do support two factor authentication for the login of technicians to the portal.
    Please navigate to Admin->Technician and Roles and click the ‘Add Technician’ option. The options to be configured while creating a new technician will now be displayed. Check the ‘Enable two-step verification’ option to enable the two step verification during the technician login.
    You can also edit the options configured for an already created technician. Navigate to the Admin->Technician and Roles. Select the technician and click on the edit icon at the end of the row to modify the options. Click Save after the desired changes are made.

    Kindly use the help link to get more info on the same.

    Cheers!
    Grace Baker
    Hexnode MDM