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Swapping everything from our old MDM to Hexnode and enrolling a DEP iPad

Mobile Device Management Community Forums iOS Management Swapping everything from our old MDM to Hexnode and enrolling a DEP iPad

This topic contains 1 reply, has 2 voices, and was last updated by  Hexnode Support 1 week, 5 days ago.

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  • #690 Score: 0

    regan
    Participant

    we’re currently swapping everything from our old MDM to Hexnode! I’m trying to enroll a DEP iPad. I see the iPad in the DEP list on Hexnode. I am in the middle of starting to go through the setup of the iPad. It’s asking me to log into company .Is that supposed to be a user’s account?

    #820 Score: 0

    Hexnode Support
    Keymaster

    Hi Regan,

    It is asking for the user’s email address and the password that you received via email. On your Hexnode MDM portal, go to Enrollment tab and enroll users from there to send the user-specific password to the users via email.

    If in case you don’t need to provide email and password while enrolling each device, you can turn it off. Go to Admin -> Enrollment Settings and uncheck Enforce Authentication. You don’t need to send enrollment emails thereafter. Just go to the enrollment URL https:// < yourportalname > .hexnodemdm.com/enroll/ from the iPad and it will be enrolled automatically.

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll Free)
    +44-(800)-3689920(UK Toll Free)
    +61-1800165939 (Australia Toll Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

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