Some of our supervised iOS devices are showing a restriction message when users try to update their software directly from the device Settings app. It looks like they are blocked from starting the iOS update manually.
These devices are managed through Hexnode, and they have a Patches and Updates policy applied. I suspect our update deferral settings might be causing this, but I’m not sure which exact option needs to be changed so users can update normally again.
Additionally, once I update this policy, do the devices need to be restarted to apply the changes, or is a standard sync enough? Is there also a way for me to force this update remotely from the Hexnode console for devices that need it immediately rather than waiting for users to do it manually?