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Not able to update mac using scriptsSolved

Participant
Discussion
3 years ago

Found the OS update command in the doc very useful but somehow the command does not work on a few of my mac. Is it the issue of my devices? Or is anyone else having this issue.

Replies (3)

Marked SolutionPending Review
Participant
3 years ago
Marked SolutionPending Review

Breakthrough: The command is not working on M1 macs. It works well on other macs

Marked SolutionPending Review
Participant
3 years ago
Marked SolutionPending Review

It seems that macOS running on silicon has stopped supporting unattended updates. This command might require the user to give their password to authenticate.

Marked SolutionPending Review
Hexnode Expert
3 years ago
Marked SolutionPending Review

Hello Leo,

Thank you for reaching out to us. Make sure that your devices have a bootstrap token before deploying the script to update the OS. You can use this command to check if you have a bootstrap token or not:

If your devices are DEP enrolled, use the Update OS command in Hexnode to get the OS updated.

Cheers!!
Deborah Timothy
Hexnode UEM