I’m trying to push the Windows App for Mac through a Required Apps policy on macOS devices. The install action fails with the error: “PurchaseMethod must be 1”.
I had added the app to the policy, but I don’t think it was acquired through Apple Business Manager first. Does this error mean the app needs a VPP license even though it’s a free app?
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Hello @melora ,
Yes. The error “PurchaseMethod must be 1” usually indicates that the app is being deployed as a managed App Store app, but the required Apple Volume Purchase Program license is not available in Hexnode.
For App Store apps deployed to macOS through Hexnode UEM, the app must be acquired through Apple Business/School Manager, even if the app is free.
To resolve this:
Once the VPP license is available in Hexnode UEM, the installation should proceed without the PurchaseMethod error.
Regards,
Simon Scott
Hexnode UEM
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