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lost mode not being enabled

Unified Endpoint Management Community Forums General lost mode not being enabled

  • This topic has 1 reply, 1 voice, and was last updated 3 months, 1 week ago by Grace Baker. This post has been viewed 54 times
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  • #5442 Score: 0
    Ramoos

    Does lost mode work on non-supervised devices?

    #5497 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    The lost mode can be enabled only on supervised iOS 9.3+ devices. To know whether your iOS device is supervised, please navigate to the Manage tab and click on the desired device. You will be directed to the device summary page. Beneath the ‘Hardware Info’, will be listed if the device is supervised or not.

    Cheers!
    Grace Baker
    Hexnode MDM

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