lost mode not being enabled

expand collapsive

Does lost mode work on non-supervised devices?

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  • Hexnode

    Grace Baker


    Hey, Thanks for reaching out to us.

    The lost mode can be enabled only on supervised iOS 9.3+ devices. To know whether your iOS device is supervised, please navigate to the Manage tab and click on the desired device. You will be directed to the device summary page. Beneath the ‘Hardware Info’, will be listed if the device is supervised or not.

    Grace Baker
    Hexnode MDM

  • Participant



    Saw in your release notes about the lost mode feature in windows. A few of my windows devices are in kiosk mode (multi-app). If the need arises, will I be able to activate lost mode on those devices too?