Integration of Hexnode with Zendesk

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How does integration of Zendesk with Hexnode help? Will it make things easier?

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  • Grace Baker

    Moderator

    Grace Baker

    Moderator

    Actions

    Hey, Thanks for reaching out to us.

    Integrating Zendesk with Hexnode will make the management of devices much easier and faster. The IT admins will now be able to manage devices from the Support console. The support requests from the channel via Hexnode MDM will be assigned as Zendesk Support Tickets. The queries will be handled through these tickets.

    Please check out our help doc on Zendesk and Hexnode MDM Integration for more info.

    Cheers!
    Grace Baker
    Hexnode MDM

  • Opal

    Participant

    Opal

    Participant

    Actions

    What actions can be performed once this integration is completed, can all hexnode actions be performed on the device?