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Hi everyone! I’m a bit stuck. Can someone walk me through how to add a new team member as an admin to my Hexnode portal? I want to make sure they have full access to help me manage our devices. Thanks!
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Replies (3)
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Hexnode Expert
4 months ago
Feb 08, 2026
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Hi @cullen,
To assign the Admin role to a team member within the Hexnode UEM portal, you can follow these steps:
- On your Hexnode UEM portal, navigate to Admin > Technicians and Roles.
- Click on Add Technician.
- Fill in the necessary account information (Email, Name, etc.). You can also configure SSO and Two-Factor Authentication here.
- Click Next, then click Assign Role. From the dropdown list, select Admin.
- Click Assign.
The new admin will receive an automated email with their login credentials and further instructions.
For more information, please refer to the help documentation on setting up technician account in Hexnode.
Regards,
Sienna Carter
Hexnode UEM
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Participant
4 months ago
Feb 09, 2026
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Can I set up RBAC here? I’d like to limit access based on specific job functions.
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Hexnode Expert
4 months ago
Feb 09, 2026
Marked SolutionPending Review
Hi @amelia,
Hexnode supports robust Role-Based Access Control (RBAC). You can assign pre-defined roles such as Admin, Reports Manager, Apps and Reports Manager, or Incident Manager. If those don’t quite fit your needs, you can also create Custom Roles to tailor permissions specifically to your team’s workflow.
Regards,
Sienna Carter
Hexnode UEM
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