Unsupported Screen Size: The viewport size is too small for the theme to render properly.

Deleting old users with no assigned devices

Unified Endpoint Management Community Forums General Deleting old users with no assigned devices

  • This topic has 5 replies, 4 voices, and was last updated 2 weeks, 3 days ago by Grace Baker. This post has been viewed 93 times
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #5856 Score: 0
    Arabella

    Hi,
    How can we delete old users that have no devices associated to them?

     

    #5872 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    Please navigate to Manage tab-> Users. The list of users with the number of devices associated to them will be displayed. Select the users that have no device associated, click on the ‘Actions’ button at the top and choose the ‘Delete User(s)’ option. The selected users will now get deleted.

    Please find more help on deleting users from the portal.

    Cheers!
    Grace Baker
    Hexnode MDM

    #6678 Score: 0
    Kashif

    Can all kind of user be deleted? I think not. Not able to delete some users

     

    #6699 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    No, not all categories of users can be deleted. A default user, users in Active Directory and users to whom DEP devices are assigned cannot be deleted.

    Cheers!
    Grace Baker
    Hexnode MDM

    #7010 Score: 0
    Bradley

    Can the admin be alerted when a user is deleted? If any user is deleted by mistake, this will help to notice the mistake.

     

    #7035 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    Yes, the admin can be notified via email when a user is deleted:

    • Navigate to Admin-> Notifications-> Notify the administrators on.
    • Check User deleted.
    • Click Save.

    Please check out our help doc on setting up notifications for more info.

    Cheers!
    Grace Baker
    Hexnode MDM

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.