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Cancel action sent to the device

Unified Endpoint Management Community Forums General Cancel action sent to the device

  • This topic has 1 reply, 2 voices, and was last updated 3 months ago by Grace Baker. This post has been viewed 51 times
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  • #4093 Score: 0
    Joan

    Is there any way to cancel the action sent to a device? By accidently if we sent wipe action to the device, can it be stooped halfway?

    #4158 Score: 0
    Grace Baker
    Moderator

    Hey, Thanks for reaching out to us.

    Hexnode lets you cancel the ‘pending’ actions.

    Please go to the ‘Manage’ tab and click on the desired device. You will be directed to the device summary page. Navigate to ‘Action History’ and all the actions sent to the device will be displayed there. For the actions that have the status as ‘Pending’, at the end of the same column you will be able to find a cross symbol. You can click on it to cancel the particular action.
    The wipe or any other action once initiated, cannot be canceled.

    Cheers!
    Grace Baker
    Hexnode MDM

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