Android kiosk Wi-Fi settings inaccessible after exiting single app kioskSolved

This usually happens when system bar restrictions are applied at the general Android restriction level instead of being limited to kiosk behavior.

For this use case, separate the two requirements:

1. Outside kiosk mode, users need access to normal Android navigation so they can open the native Settings app and change Wi-Fi.

2. Inside kiosk mode, navigation should be restricted as much as possible.

Check the associated policy and update these settings:

– Go to Policies > select the associated policy > Manage > Modify.

– Go to Android > Restrictions > Advanced > Display Settings.

– Disable the options that hide the system bar, status bar, or navigation bar globally.

– Go to Kiosk Lockdown > Android Kiosk Lockdown > Peripheral Settings.

– Use Lock Task Mode for kiosk lockdown behavior.

– Avoid using a general “disable/hide system bars” restriction if you need navigation restored after kiosk exit.

Once the policy is applied successfully, exit kiosk mode and restart the device if needed. After exiting kiosk, the Android navigation controls should be restored, allowing the user to leave the Hexnode app and open the native Settings app to change Wi-Fi.

If the device is online, another option is to use Remote App Launch and launch the Android Settings package:

com.android.settings

However, that will not help if the device has already lost connectivity, since it cannot receive the remote action.

Regards,

Mary Romero