We have some Android devices locked down in kiosk mode running a PWA through Chrome. On a few devices, the PWA sometimes stops and shows a message like “<app> requires the following app: Google Chrome,” almost as if Chrome is not installed.
Chrome is already added as a required app in the kiosk policy and also appears under background apps. Removing Chrome and reapplying the policy did not clear the issue. Has anyone seen this happen after Chrome updates?
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Hello @matteo ,
For Android kiosk setups running a PWA through Chrome, make sure the following are covered in the kiosk policy:
If the issue appears immediately after an automatic Chrome update, restart the device once the update completes. In some cases, the kiosk session may not immediately recognize the updated Chrome package until the device is restarted.
Regards,
Simon Scott
Hexnode UEM
Restarting the device fixed it. After the reboot, the PWA started working again with the updated Chrome version installed. Looks like the problem was triggered by the Chrome update and cleared after the kiosk device restarted.
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